The staff in very knowledgeable and friendly. Jose was very helpful and did a great job handling any concerns I may have had. In the end I was very much satisfied with the service and the product I received. A very beautiful emerald. The shipping speed was fast and I was provided tracking information when the item was shipped out. I received the package in a well packed parcel that maintained and assured my emerald was safe. I would order from Queen Emerald again.

I first bought a ring from Queen Emerald, the ring was so beautiful and Jose was so wonderful to deal with, he kept me posted every step of the way that I decided to buy a pendant next, again the pendant was really beautiful and the service top notch. My third purchase was another ring which I wear every day, the emeralds are absolutely beautiful on it and its really one of my favorite rings. Thank you Jose, you have always been a pleasure to deal with and your customer service can't be beat.

I have been a customer for more than five years. (1) The jewelry has always been as advertised. Each piece comes with complete documentation. (2) I have always received prompt, courteous, and informative responses to my questions and concerns, whether by email or phone. (3) The jewelry has always arrived promptly and in high quality casing. The operative words here are "always" and "positive."

I love my beautiful emerald ring! It fits perfectly, and the 18K yellow gold setting is a work of art. The emeralds have the intense green color and bright sparkle of my dreams. I really appreciate Jose's personal attention to every little detail of my order, and highly recommend his store to everyone.

Since I knew nothing about emeralds, I thoroughly researched which seller I would use for the purchase of my emerald ring. Jose and Queen Emerald had nothing but glowing reviews so I decided to go with them and I’m so glad I did! Jose made me an absolutely exquisite ring! I loved it so much that I purchased earrings to match! My next purchase will be an emerald necklace and of course, I will be using Queen Emerald! I know that they are totally honest and reliable and I recommend them completely and without hesitation!

My emerald arrived in record time, and very well packaged. The gemstone is as brilliant as described, if not better. I would not hesitate to purchase from Queen Emeralds again. Excellent service and Jose is very courteous and prompt with all queries, proving that distance is no barrier.

I just purchased an exquisite pair of emerald earrings from Queen Emerald's fine selection of authentic Colombian emerald jewelry. The emerald stone is described on their site with professional detail, the clarity and color of the stone, and authentic letter of certification. Mr. Rodriguez responded immediately to questions I asked, with professionalism, detailed information and great courtesy. My 18k gold emerald stud earrings arrived today, safely and securely sent. As promised, they are even more stunningly beautiful in person, on my ear, than I could have imagined. The 18k gold enhances the rich, deep, but not too dark, gorgeous green emerald which are exactly the right size, not too big, but not too small. Their simple, square shape makes them stand out with singular, classic, elegant beauty. This is a company who clearly takes pride in, and who has great knowledge of emeralds. Treat yourself. I did and am feeling like a Queen!

Absolutely stunning jewelry I recently purchased an engagement ring from Jose and queen emerald and was guided every step of the way. I couldn’t have asked for better customer service even before I bought the ring. Jose, thank you for the wonderful buying experience and pointing me in the right direction to get the ring appraised. I would recommend queen emerald to anyone looking for stunning emerald jewelry and an excellent price point. The gemologist that helped me with the appraisal couldn’t stop talking about how wonderful the ring I bought was it makes me want to go back and buy more from queen emerald. 5 stars for the service, quality, and presentation of the jewelry.

The emerald ring is very beautiful. I ordered the 0.50 carat emerald-cut Colombian emerald ring in 18K yellow gold. It is a simple ring but with such a stunning, vivid green that sparkles and plays with the light! I am very happy with my purchase. It is a custom-made ring so it took weeks but well worth the wait. I am in love with this ring. Thanks to Jose for a superb job!

I recently bought an absolutely gorgeous emerald pendant from Queen Emerald with the guidance and expertise of Jose Rodriguez. The website is easy to navigate, has excellent pictures, and the staff is amazing. While the pictures are fantastic, there is no comparison to how amazing the quality of the emerald is in person. It is exactly as he described. I absolutely recommend calling prior to buying a product. The reason is Jose has so much information that can really help you pick the right emerald for you. He actually encouraged me to pick a less costly item because he felt it was more what I was looking for. His communication was timely and prompt. He even made an extra video for me to get a better understanding of the pendants I was comparing once I was at my final contenders. The product is even more beautiful in person. It arrived wonderfully packaged and exactly at the time he promised. Moreover, the emeralds come from mines where the workers have fair wages and extra protection. Jose’s deep knowledge of this helped put me at ease when buying the emerald as well. I will definitely buy emeralds again, as this was my first buy. And I definitely look forward to working Jose on this again, it was an absolute pleasure.

I purchased an emerald and gold bracelet several years ago from Queen Emerald. A few months ago I considered having it lengthened and spoke with Jose Rodriguez at Queen Emerald. The bracelet consists of inter-linked bars with inset emeralds, so this was not a simple matter of adding additional gold links. He assured me that they could do the necessary revision, match the new emeralds, and it would be like new. The work they did is absolutely stunning. The additional emeralds are matched with the old and I am Unable to identify which links were added. Jose kept me informed regarding their work progress repeatedly and continues to follow up to assure my satisfaction. I happened to be wearing the piece when I visited a higher end jewelry store with a friend and the jeweler commented on the bracelet and was impressed with the quality of the bracelet and the workmanship of the revision. Thank You Jose Rodriguez.

Ordered a custom piece from these guys and it came out amazing much better than i could've ever expected. Truly one of a kind piece and i couldn't have done it without the owner Jose. Great guy helped me out from start to finish on the piece he helped me create and when ever i had questions he was always there to email back or keep me updated on how the piece was coming along without me even asking. Awesome customer service couldn't ask for better and just a very great overall experience i had dealt with , much love to you guys and i appreciate the new piece i will take good care of it.

The ring that Jose and Team created for me is an absolute dream come true. I had wished for this ring since childhood and found it online a few years back while living abroad. I saved the site and the ring number on my computer for the future. This summer I went to go look at the ring on my computer, and the site was gone, but I still had the ring number with the picture. I put the ring number into google and voilà Queen Emerald. I am so happy and grateful that the whole process went smoothly and that for the rest of my days, I will behold such beauty.

I bought a beautiful emerald ring for my wife and it exceeded both our expectations. Very high quality jewel. The communication between me and Jose was great. He answered every question I had in a knowledgeable and professional manner. Finally, the ring was delivered right on time.

Jose M. is the best person I’ve ever encountered in my entire life in relation to customer service— attentive, proactive, witty, understanding, relatable, reliable, exclusive, professional, informative, wonderful, delightful, and above all else-> exceptional. This person knows the very definition of going above and beyond, literally. He monitored the whole order process when I was dissatisfied with my second order, provided constant updates, and he traveled to the site just to ensure that the emerald I was particularly looking for, is what I am actually looking for. He made sure of that, and on top of that, he enhanced the value of what it is to be a customer of his. This gave a whole new meaning to customer value- me. I was blown away by this, and truly amazed on how devoted he was to his customers, and how establishing a positive relationship was and is key. He understands what we need and/or want as a customer given our circumstances, but above all is product quality and consistency. His emeralds are superior, eye catching, and beautiful, his packaging very appealing, and his service is again exceptional. I highly recommend this company Queen Emerald Corp., and Jose M.- they are truly amazing!!! The experience is wonderful, and the emeralds are ecstasy! :) - Serena A. <3

I have ordered quite a few items from Queen Emerald as presents for my family. Recently I had an extension made with an emphasis on a dual purpose use and this was not only no problem for the firm but they assisted me with their technical knowledge in formulating the piece. The emeralds are what they say they are and this was proven when a daughter in law took the piece to a jeweler in Germany to have it redesigned as she doesn't wear bracelets. She was asked where she got the cabochon emerald as it was the best he had ever seen. I have always been totally satisfied and well pleased with any item i have purchased, in addition, the staff are excellent and totally giving of their time and assistance.

I was looking for a very specific type of masculine emerald pendant for a gold chain I have owned for almost 50 years. I searched on line and found Queen Emerald. I looked at the loose stones (I wanted an elongated emerald in its natural state) and found the one for me. Queen Emerald custom made the pendant for me and it arrived on time. I am very pleased with both the end product and service.

I have bought several pieces of jewelry from Mr. Rodriguez. His jewelry is always of the best quality. I have never been disappointed. He takes time for you and always is very professional. He always makes me feel special. Mr. Rodriguez and Queen Emerald is the only place I will buy a true natural Colombian Emerald.

I have ordered several emerald pieces from Queen Emerald Corp. and I couldn't be happier with my purchases. The staff is extremely knowledgeable and helpful with custom made pieces. They offer the best emeralds for the best prices. They will custom make any type of jewelry to perfection. Quality is a major concern as well as customer service. The staff is eager to assist with any questions about emeralds or other precious stones. They can make jewelry with any type of precious stones. You won't be disappointed with your purchase from Queen Emerald.

I have made two purchases from Jose at Queen Emerald. Both experiences were terrific! Jose listened to my preferences, what my budget could afford, and kept me abreast of the entire manufacturing process from beginning to end. He was professional and courteous and I felt he treated me as an individual, not just a number. I plan on another purchase when the funds are replenished and will not hesitate to work with Queen Emerald again.

Great experience. Had a conversation with Jose prior to ordering. He was very helpful with his suggestions about the earrings I wanted to purchase. Kept me updated on a regular basis with pictures and information. The earrings were beautiful. I tried looking for emeralds locally but had no luck finding what I was looking for, something simple and clean and, well, let's just say emerald forward. Color and clarity were just as promised. Highly recommended.

I purchased a heart shaped emerald pendant for my wife. She loves the pendant and wears it each day as it has our son’s birthstone. Jose was a pleasure to work with and helped me to identify the best option. He even hand delivered the item to Ft Lauderdale so that we would have it in time for Christmas. Great job Jose!

My emerald pendant is gorgeous. I think it looks better than the picture. I have always wanted an emerald something. I wasn't sure what I was looking for when I was browsing the internet. I came across this website and am so glad I did, as I have a far better quality stone at a exceptional price, than I could ever get or afford in UK. The stone is as described by Jose in our correspondence. Jose was so informative, kept me updated on every step of my order. There was a delay in its journey to me to the UK and with all the added Covid issues that came with staff safety at various transit points. Despite the hiccup, I am so so happy with my purchase, it is a lovely piece. The colour is amazing and the clarity of the stone is just beautiful, stunning. I will definitely be purchasing again in the future.